Testing standards, warranty and after-sales support
Testing Standards
Every SG component passes multi-stage validation before it leaves our facility, including burn-in testing, thermal cycling, and compatibility verification against current motherboard and chipset generations.
Warranty Policy
All SG products are covered by our official global warranty. Warranty duration varies by product line and is stated on each individual product page.
After-Sales Support
Our after-sales team supports customers and trade partners through the full product lifecycle, from pre-sales technical questions to warranty claims, via email and phone during business hours.
Terms of Supply
SG supplies exclusively through authorised trade channels, account managers, and direct enquiry. We do not process retail transactions on this website.
Need help with a warranty claim or technical question?
Our support team is available via email and phone during business hours.
Contact Support